Thursday, March 15, 2012

Core Values

My most recent employer spent a significant amount of 2010 and 2011 navel gazing and thinking about what their values were, as an organization, and how to align goals, action plans, and ultimately department missions and work flow with that in mind.

I spent a large chunk of time in those years helping business owners and prospective business owners write and develop business plans. And, the first section of any good business plan is the mission statement. Often, if I would find items later in the plan that weren't working it was either because someone hadn't seen the longer term of logistics they were plotting. But, even more often than that I ended up in discussions with those people about checking the business decisions and progress they were planning against that stated mission.

We ask businesses and organizations to make statements of their mission and values, so why do we not ask ourselves as concretely what we strive for at our core? Someone recently, without me asking, stated simply that for him, he can strive for nothing more important than having connected deeply with his creative side and shared that in whatever way he could. It was actually . . . astounding to me. It's rare that someone can distill what most matters to them down to one sentence.

It got my mind onto what the mission statements would be of the people I love most in the world? (If I could author some of them, my bet is I have a friend whose mission statement would read,  "To pave a way of changing things for the better by a culture of learning and positive, thoughtful change." Another friend would be, "To do good by doing everything thoughtfully and well." And a third would be, "To know I chose.")  And how would it change people at large if they had not only a good grasp of their core values, but were checking in and aligning their actions and decisions and lives with that well defined core?

Is it shocking that asking myself what it feels like to change is really about thinking about what is most important to me and shifting myself to match up with that? No. And at this point, I shouldn't be surprised that my same blog-assigning friend said, "one of your next postings should describe your core values and how they drive your day to day decisions. What does it feels like when you are aligned with your core values and what did it feel like when you weren't aligned?"

It felt like a bone break. It felt like . . . it hurt so much to make every decision that I had to turn my thoughts off so I wouldn't notice. I have some experience with this. When I was in grad school, I had an adviser, who to put it mildly, was a nightmare. After stealing, well, a lot of things from me, and promising me things that she didn't deliver on, it was clear I had to leave grad school. My idea of what research was and could be was pretty wounded at that point, but, also, she was the only person working on language in my program. It was clear we couldn't move too much further forward, but also that it would be hard for me to do what I wanted to do without her. I determined that I would leave, but not without a piece of paper showing what I had fought for - not without my master's. What followed was an agonizing 4 months where she and I were in an unspoken grudge match. And because I had expressed concern about not only how she was handling her students and lab, but how my program was handling her, at that point, I was in a grudge match with the program as well.

I had no funding, so that summer I had to work a camp job from 7am until 3:30 or 5 each day, in the blazing heat and humidity, and then come home and somehow write, read, and revise every night. I settled into a pattern of cold shower immediately after work, dinner of yogurt, cucumber sticks, and vodka, and 5-7  hours of work before falling asleep on the hard wood floor underneath the paltry and ineffective air conditioner some time around midnight or 1am.

I wasn't often drunk while writing, but I wasn't often sober either. It occurred to me in the second week of this routine (such as it was) that the fact that I was crossing things off my grocery list in order to buy the vodka wasn't good. (I was so poor that summer. Ooof ) I promised myself that once I defended and revised I would take a drinking sabbatical for up to 6 months (and importantly, lived up to that promise) but I didn't stop drinking that summer. I explained to a friend, who I also used to help keep me accountable for this unhealthy behavior, that I needed to drink otherwise the voice in my head screaming, "This hurts and it is AWFUL" would be so loud that I would have no choice but to set fire to my master's and walk away. And I had locked myself down to needing to get it done so that I could walk away with more than ashes and scorched earth.

That decision offended me so deeply because it was an acquiescence to dishonesty, to fraud, to abuse. To doing the opposite of good. Nothing I was doing was going to change things in any measurable positive way - I wasn't going to change the horrible truth of how she treated students, or how the program held faculty accountable. I wasn't going to change what she had stolen from me, tangibly or metaphorically. All I was doing was making sure I didn't leave empty handed . . . which wasn't going to change my prospects significantly in the future. It was what I needed for closure, but it wasn't going to give me, or anyone else, anything bigger than that. It helped a little when in my exit interview from the department the chair admitted that the department owed me an adviser and a chance to dissertate and had let me down, but nothing could give me back those four years or the debt (financial and otherwise) that accompanied them.

That's how doing something against my core values feels. It hurts so much that I have to anesthetize. What worries me is not that I did it with vodka in 2005, but that I now do it without any conscious choice or substance involved. I realized this in mid-2011 when I was taking a respite in NJ with smart, awesome friends, and all of a sudden found that I was using a larger working vocabulary, handling more complex analysis, and feeling AWAKE. Then, startled, I realized, I had been numbing out for the months before. Waking up, showering, and then resolutely unplugging my brain so that I could go through the motions without having to look too hard at what I was doing or feeling. I said to my friend then, who happened to be the very same one who was my checkpoint during the vodka-soaked-second-master's-thesis days, "I somehow learned how to dull the roar of the voices inside me without alcohol." We both had a really long, sad, quiet moment then.

In grad school, I had aimed my life at certain accomplishments and milestones. It didn't negate my deep seated commitment to honesty, to fairness, to doing what's right, but it did back-burner some of those things some of the time. Ultimately, enough had gone wrong that I chose to leave, though I'm sure some people would tell the story differently saying I had to leave. Both things were eventually true, but one was true first. With my last job, that story was reversed, and it would have been better for me if it hadn't been. I should have made the same decision I made when I was in grad school. But . . . one of the things that made it hard to see how unhappy I was was that for a long time, I was doing some good there. And then when I wasn't, I spent an almost equal amount of time convincing myself I was making a difference. I thought I was pushing through something hard for the right reasons. Or that's what I told myself. I failed to pay attention to the fact that if something hurts so much that you have to turn down your brain, it usually means something is horribly off kilter. Pain exists for a reason, and it's to let us know when something needs attention. And usually what needs attention is for our health and well being.

Happiness isn't a value, but it is the canary in the coal mine. Someone very smart said to me, "Your core being defines the happiness you bring to your life." So many times I've seen the evidence in other people's lives that they are creating their own pile of misery. I can't pretend I haven't sometimes done the same. Or, to be clear, at least four memorable times in my life, I have signed on that dotted line for big-ticket unhappinesses. And that unhappiness was always-always-always about my choices, my actions, or something being so misaligned that even if I was acting on one value, another was slipping off the side of the proverbial table.

My values are clear to me. I don't have any hazy moments on what they are. I do have some concerns about trusting myself to act on my own best interests. I'm as self-involved as anyone, but I sometimes forget that acting against my values, even a little bit, wounds me so deeply.  So I need to make sure I sleep on things in order to check everything out with my gut and make sure my values are my first and last check point.

My values are:


Being truly awake - I identified this one very early in my life. You can't get far sleepwalking. You can look like you're doing well, walking down the street, whatever, but if you're not awake you're missing what you feel, what you see, what you hear, the chance to make choices, music, poetry, strange and weird moments, the things that you can pull together later to make sense of where you are and how you got there. I want to be AWAKE.

Honesty - I believe in all honesty, all the time. That doesn't mean I say everything at once, but it does mean I try not to leave things out, if that makes sense. It does mean I think the best thing I can do in most situations is to be honest over being nice.

Redemption - I am so bad at forgiving and forgetting, and am worst at this with myself. But I believe in second chances. (And sometimes third chances too.)

Life long learning - I think part of me would die if I stopped being interested in things I don't know about and just started spinning my wheels on things I'm already knowledgeable about. I am most alive and alert when I'm actively learning

Fighting for the right things - it matters to me to stand up when things are wrong. It doesn't have to be loud, or dramatic, but it has to happen. It matters to me to have the courage of my convictions. Conviction alone isn't enough - the courage to act on it is what makes our convictions a mission statement with an action plan attached.

Responsibility - If I commit to something, it's important to me to take responsibility for getting it done, taking care of it, and stewarding in the right way. Goldfish, work, treating people right, making changes in my life. And if I say I'm going to do something and then can't deliver, I have to own up to it.

Leveling playing fields - I believe that life isn't always fair. I believe that I learned as much from injustices as I did from mercy and fairness. I also believe that when injustices are on a large scale, and brutalize people that don't have the ability to choose other circumstances, it limits the accomplishments, the success, the right-ness of everyone else. I believe in doing what I can, however small, to locate and defend rightness, and to try and change wrong-nesses. My tool for leveling fields tends to be education and honesty, rather than bulldozers. In the same way that I think injustice makes all of us a little worse, I think that giving back makes all of us a little better, including, and maybe especially for the person doing the giving.

Words - I believe humans were built to use language to communicate. My linguistics training tells me that is about some magnificent intersection between evolution and biology and need and accidental benefits. It also tells me all kinds of nerdy things about how language is actually not always a completely efficient or effective for communication. Words fail, processing fails, wet computers in our brains fail, pressures and time and attention let us down. But, the me deep inside tells me that the trying matters. I believe in words, in writing, in language, in talking, and in communication, however imperfect and ongoing.


Your core being defines the happiness you bring to your life. Yes. This is who I am if you strip everything down. I'm not quite ready to pull this into a cleanly stated mission statement, but if I stop, and take a breath, everything that feels right to me, everything that makes my heart happy, boils down to one of these things, or a combination of them.

This is what I believe.

Monday, March 12, 2012

Change and inspiration

A new friend and I have found ourselves in a recurring conversation. The conversation goes something like this. There are two different kinds of people in the world. Almost everyone sorts themselves primarily into one of these two categories, though of course, almost nobody is an absolutist about this. There are people who enjoy following a process, having a routine, and completing tasks generally by checking things off a list. They may or may not have been involved in creating that process or generating that list, but once there is a flow chart or operations process in place a process person will follow it unless there is very strong motivation to do otherwise. Then, there are people who look at a process, list, or assignment and instantly start thinking of improvements, ways to be more efficient, or something cooler to do. These are the people who would not do well as a personal assistant or as a prep chef - they're not going to do it the way someone else wants them to do it, but rather in the way that makes the most sense to them given their knowledge, experience, what seems most pressing at the moment, and what results they place weight on. These people won't follow a recipe, but they'll happily make one up. Or take a recipe and completely deviate from it and re-invent it. And it will at least be interesting, and likely be very good.

It will not surprise anyone to hear me say I am more the former than the latter (I know. Me, solid and boringly process oriented. You guys are all going to have a heart attack and die from that surprise). At least in things I am less confident in, I really want external validation or need to be seen as clearly doing a good job and so I'll revert to a process or shadow someone else's footsteps before I carve my own path. I once stood in a friend's kitchen an chopped root vegetables into a dice finer than a Kitchen Aid could have delivered, and was completely happy for that hour. (And if I do say so, made a fine white-goy-girl contribution to a Sephardic Orthodox Pesach with that salad) When I bake cookies, they are placed in rows as they cool. (Unless Rob is around to make fun of my and push my boundaries all at once by quietly and wickedly rearranging and de-row-ifying them. Smile) And I am the queen of checklists.

It's not an absolute for me, and there are places where I am more creative. There's no right and wrong in my writing life, so there's no operations process to measure myself against. More to the point, my writing isn't anyone else's writing so it's not really worth the time to compare apples to watermelons when I consider my writing. But if I'm baking, my mother is somewhere metaphorically over my shoulder, so yes, I am following the recipe exactly. Then again if I'm cooking? Anything could happen. I'll cook following a recipe only a few times a year and when I do, I'm usually starting to alter it about two steps into the process . . . vegetable broth here instead of water, less sugar there, and this should have rosemary in it!! I also stopped following anyone else's process for teaching after teaching my first course and find it reee-heeally constraining now if I'm limited by curriculum, materials, or too-specific expectations of what I'll deliver in any class meeting. So, I'm not all process, but I'm certainly not firmly planted in the camp of innovation either.

I am driven, often, by concern about doing things well. I suppose I never felt particularly competent at anything growing up, and didn't have a lot of confidence. That started to change for me in college, but it was late in coming. In the back of my head, there is usually a recurring floating thought of, "Am I doing this well enough?" And doing something well is easy to confuse with doing something right. I often feel like what I'm really hoping for is an unambiguous right way to do something so that there is no question of how well I'm going about whatever is in front of me. So, if handed a checklist, I'm likely to follow it for a decent bit before questioning if it's actually working to get the results I want. Over the years, I've gotten better and better at really analyzing what I'm doing or what I'm being asked to do to in terms of what goals I'm trying to achieve and then thinking about the process I'm following, working backwards from the result I want to the process to get there, further back to the starting point I'm standing at present. But if pressed, if it's important to me to seem like I'm doing a good job, or to be seen as being reliable or competent, I'll stfu and follow the process, whatever it is.

There are good things about this, in that I have learned how to be extremely driven, determined, and to make a process work. I am reliable and can often get significantly reproducible results. If given a goal, I will set to meeting it, and then exceeding it as soon as possible. I take everything seriously, even blog "assignments" my friend gives me . . . which this topic is. I will get things in on time, and early. I can translate what someone else was doing into a process, and then write a manual on it. And, no bed that I sleep in ever doesn't have hospital corners. Process people are good for some things, methinks.

The downside is that I often get . . . stuck on things I don't like or aren't working, and fail to evaluate if there is another, better way to tackle it. If I'm teaching, I'll back out and try again. If I'm writing, I'll take a break and then come back and see a better route to go. If I'm cooking, or if I'm doing a job function I've already excelled at, I'll suggest better ways to go about things. But, the rest of the time . . . hospital corners, cookies in rows, and assignments done the day before they're due.

Recently my therapist said to me that with "my personality type," skills, and accomplishments, I am the kind of person who can do something that "changes the world." (Not my words. His. I thought, "umm, really? The WORLD?") He said that people like me who have balanced out all of the pathologies, analyzed, processed, and integrated can write books, give speeches, become president, start movements. (Sidenote: It's always a little hard for me when he talks about "my personality type" because he hasn't really told me what he thinks that is . . . but I'm going with it.) This shocked me, since I'm such a routines person and fall so heavily on the "process" side. Aren't we the boring people? Aren't we the people who become the quiet backbone of the exciting, innovative people's work? Then again, I did very deliberately go to a college where absolutely everything was open ended and structure was there only if you created it for yourself so . . . maybe.

Of course, at the end of this impassioned speech he was giving me, there was a huge BUT. And it was, "you can do amazing things BUT you won't be able to do anything but make the same choices over and over if you don't change this pattern right now. " He was deeply convicted and passionate about this. Any of you who read this blog will not be surprised that some of the things he named as needing to change were making the safe (easy) choice, steeping myself in judgment and obligation, leading to feeling resentful, and taking care of others or considering it my responsibility to fix others before myself. We had talked a lot about patterns in my life, patterns in my family, and hard choices I had made in the last 20 or so years so none of this was surprising to me. And he's not the fist person to note that the overwhelmingly negative voices in my head sometimes outweigh my ability to function as highly as I could - to hear the creative muses, to feel my feelings on time, to think bigger than my little corner of the universe.

I don't actually want to become president, or be a politician of any kind. But moving people, making people think, generating and sharing big ideas does sound like the person I set out to be when a much younger me left home. So I had to sit up and pay attention when he said this. Not because he was flattering me, but because he was describing the painful way in which I have often found myself painted into a corner, holding the offending brush, paint gleaming as it drips down my arm and wondering how I got there.

But changing things means more than just not picking up the brush. It means not going near paint for a long time. It means avoiding corners and their very tempting gravity.

It means doing almost everything differently and shedding all the things that were holding me back before. It means that when I think about working out, I have to remind myself that it's now my pleasure to work out, and get out of the house and out of my head. It means seeing food differently, and giving myself a hand when I get it right. It means I have to find the "grateful" in folding my laundry, which I used to avoid. It means I have to not spend time on people or places that aren't good for me or that hold the same kind of dark gravity corners do. It means considering possible jobs I didn't in the last couple of years, and imagining myself making not just those tasks work, but that lifestyle work. It means asking potential employers hard questions instead of just nodding my head and accepting a job offer in a parking lot an hour after my final interview (which . . . perhaps I did about 6 years ago. Perhaps).

If I look very thoughtfully and brutally at the last two years of my life I see that I fought to find the time and opportunity to put singing back into my life, but somehow stopped listening to music for fun. Not at work, not in the car, and rarely at home. I made lists of what I should and shouldn't eat, but basically stopped cooking - which is really sad since I cook pretty darn well. I started writing, but only read about 5 books last year. How does that make sense? All of this speaks to me that I was very, very unhappy but avoiding staring that unhappiness in the eye. Had I looked long and hard at it, I would have been forced to make some changes, and as I wrote to a friend earlier this week, "You know how flexible and gracious I am about change." (He was my boss and the lead Sensei at a Karate studio and once, at work, gave me the "Most flexible and adaptable" award. Ha! It was ironic because I could do full splits but would have to take a moment to get over my attachment when he needed me to change lesson plans. )

So, now I'm scared . . . you know, more than a little . . . but happy. Sometimes it takes a scary moment, or 2 months of them, to force change. It's funny to me, actually, how I got launched into this by other people's decisions. I am not sure I would have made these decisions on my own, but I am weirdly grateful for them, and learning to find the grateful in folding my laundry too. It's also amusing to me because there are people in my life who see my rows of cookies, and want to mess with them to point out how structured and "process" I am. (I'll note, some of those same people roll their eyes at my itemized shopping lists but are forced to admit that they helped get the shopping done faster, and with no return trips. Ahem.) But then there are people who look at me and say, "you are so brave. You'll just go out there, see what needs to change, and do it." Those are actual words from another friend.

I suppose process vs. innovation is relative. I won't keep doing things once I'm sure they aren't getting me where I need to go. But, I don't always see what isn't working for me personally. As a consultant, I was incredibly skilled at examining other people's data and summarizing what I thought was the right story to tell about successes and areas of improvement from that data. I would do my homework with this data, engineer a conversation where someone would begin to see for themselves what I had already seen, and then use it to convince them of some things we might work on changing together. I think my instructors thought of me very often as being the harbinger or agent of change. Or maybe they just thought I was pushing them to break out of doing the same things over and over and making them change . . . sometimes painfully.

If I think very carefully about it, then, change for me is about three things. The data demonstrating the need, the will to do it, and a thought about how to change or how to go about doing things differently. But then, I also have to say, I need to unglue myself from whatever structure existed before, and that requires some inspiration to motivate me because who has two thumbs and loves structure? Not me. I have no idea what you're talking about. So then . . four things.

But, here is something else I know. There is a limit to how much change a single person can make. Running an entire region by myself for more than three years, I learned that lesson over, and over, and over again at work. I'm not sure it's different if the thing I am trying to change is me. Someone I really think highly of commented early  in this blog that the crux of what I was writing was boiled down to, what would I change, how would I change it, and how much can I change. I think that is still the main focus .  .  . just a lot of things have changed since then! I still need this accountability and mirror. And I'm still seeking other opportunities to push me when I feel like digging my heels in and pointing to  a process I'm comfortable with.

An important friend told me recently, that you never know who is watching you. Who is inspired by you. Who is moved by you. I hadn't thought about that in a long time. I think I . . . focused so deeply on the process that worked for me at work last year, that I stopped thinking about how I looked from the outside. I stopped thinking of myself as an agent of change for those people, even though that's what I was, to them or anyone. My friend is, I think, a little supernatural. She and I hadn't spoken live in weeks when she gave me a blog assignment last week that spoke to the exact thing I had been struggling with in that moment. This week she asked me to write about this just as I started digging deep down into what needs to change for me in order for things to be truly different. And in the same moment where someone else said to me, "I see and appreciate what you've done, what you've walked through, the struggles you've done. You have more courage than anyone I know."

I want that to be true. I want to be brave enough to do the right thing, even when it's not the easy thing. I want to always walk out the door with the courage of my convictions. I want to have the insight to look at my own life the way I used to analyze business data, and pick out what is working, what isn't, and how to change things so I keep the things that are working, and kick the things that aren't straight out the door.

The thing is, I want it to be true more these days because I want to inspire myself to do things, than I want to do it for others. I want, more than anything, to stop caring so friggin much about other people's expectations. I want to define for myself what winning looks like, and then do that. And. Nothing. Else. All the time. I recently said to someone, "when it comes to getting through school, I think inspiration matters more than we often talk about." I was inspired when I was in school. I haven't been since . . . I'm not sure when it wandered off but it now seems to me to be the only way for me to get back to being happier.

It's strange, right? To say I want to be more self-centered? I think it is, but it is also probably the only way for me to be the change I want to see in my own life.

I might be onto something. I sleep better now, read more, write more, listen more, eat healthier, enjoy my runs, and feel somewhat released from judgement. I've made it this far in the process, able to sleep at night (more than I used to!) and look myself in the eye in the morning, and I've done it mostly by not caring what other people think I should do. So, now the voice in my head is usually mine, and not the voice of what I think someone else thinks. That means, if I lie very still, I can hear what I really want and need now, and if I'm feeling judged or penned in by a process or habit, I'm doing it myself.

Change is painful, but funny too. I laugh a lot these days.